Privacy Policy

Fortitude Law is committed to respecting and protecting your privacy. We comply with the European Data Protection regulation (EU 2016/679) and the local laws applicable in the UK.

In this notice, we will tell you in detail how we use, share and your personal information and explain your rights regarding how we use your personal information.

Who we are

Fortitude Law is a boutique litigation law firm with its headquarters in Sussex, which controls the collection and processing of any personal data that you provide to us in relation to this website.

You can contact us if you have an enquiry or question.

Personal data that we collect

“Personal data” is any information that relates to you and that Identifies you either directly from that information or indirectly, by reference to other information that we have access to. The personal data that we collect, and how we collect it, depends upon how you interact with us. Categories of personal data that we may collect include:

Contact information such as name, email address and telephone number.

Biographical information such as job title, employer, photograph and video or audio content including you.

Marketing, communication preferences and related information such as meal preferences, feedback and survey responses.

Billing and financial information such as billing address, bank account and payment information.

Services information such as details of services that we have purchased from you.

Special categories of data such as race and ethnicity, trade union membership, information. About health or information, political opinions or religious beliefs.

Information relating to children or regarding criminal matters.

Personal data that we collect from you

We collect personal data directly from you as follows:

When you make on online enquiry, we will ask you to provide your contact telephone number and other relevant information.

When a client uses our legal services, we will ask for the information that we need to provide those services; this information includes contact details, billing information, information necessary to conduct pre-clearance checks and information relevant to the services we provide. Information provided by a client may include personal data that relates to persons whose information is relevant to the instruction; for example, when we represent a client in a legal dispute.

When you apply for a job with us we will ask you for information relevant to your application.

If you visit on of our buildings we may collect information that we need in order to identify you and complete necessary security checks. We may also collect your image on CCTV.

If you provide information to us about another person, you must ensure that you comply with any legal obligations that may apply to your provision of the information to us, and to allow us, where necessary, to share that information with our service providers.

Information we collect from third parties

Most of the personal data that we collect about you will be information that you provide to us voluntarily. In some circumstances we may also receive information from:

our clients, when we handle personal data on their behalf

medical service providers

regulatory bodies

credit reference agencies

other companies providing services to us

Some of these third party sources may include publicly available sources of information.

How we use your personal data

We will only use your personal data fairly and where we have a lawful reason to do so.

We are allowed to use your personal data if we have your consent or another legally permitted reason applies. These include to fulfil a contract with you, when we have a legal duty to comply with, or when it is in our legitimate business interest to use your personal data. We can only reply on our legitimate business interest, if it is fair and reasonable to do so.

Our use of personal data depends on how and where you interact with us. Click here for a list of the ways that we use personal data, and which of the reasons we reply on to do so.

We will only process special category data where the processing is necessary to do so in order to establish, exercise or defend legal claims.

Please contact us if you have any questions about how we collect and use your personal data.

Sharing & transferring your data

We treat your personal data with respect and do not share it with third parties except as described below.

We may disclose your personal data to other Fortitude Law entities for the purpose of our internal business processes (such as administration and billing) and for the purpose of providing legal advice and services.

We may disclose personal data relating to our client, their employees and agents to other legal specialists including barristers, mediators, arbitrators, consultants or experts engaged in the matter

We may share personal data with our suppliers and service providers

We may share personal information when necessary with law enforcement and regulatory authorities.

We may also share your personal data when you have consented to us doing so.

We will only transfer your personal data outside of the European region under the following circumstances:

where the transfer is to a country or other territory which has been assessed by the European Commission (or an equivalent UK body) as ensuring an adequate level of protection for personal data.

with your consent or

on the basis that the transfer is compliant with the GDPR and other applicable laws.

Please contact us if you have any questions about how we share or transfer your personal data.

How we protect your personal data

We protect your personal data and implement appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction, or damage.

We have a robust information security management systems in place to protect your personal data.

Please contact us if you have any questions about how we protect your personal data.

Keeping your personal data

We do not keep your personal data for any longer than is necessary to fulfil the purpose for which we collected it, or to comply with any legal, regulatory or reporting obligations or to assert or defend against legal claims.

Your rights regarding your personal data

You have certain rights regarding how we use and keep your personal data. These are:

you can require us, to update or correct any inaccurate personal data, or to complete any incomplete personal data, concerning you. If you do, we will take reasonable steps to check the accuracy of, and correct the information. Please let us know if any of your information changes so that we can keep it accurate and up to date;

you can require us to stop processing your information for direct marketing purposes; if you withdraw your consent, we may not be able to provide certain products or services to you; and

you have the right to object to our use of your personal data more generally.

You may also have the right, in certain circumstances to:

be provided with a copy of any personal data that we hold about you, with certain related information. There are exceptions to this right; for example where information is legally privileged or if providing you with the information would reveal personal data about another person

to require us, without undue delay, to delete your personal data

to “restrict” our use of your information, so that it can only continue subject to restrictions; and

to require personal data which you have provided to us and which are processed by using automated means, based on your consent or the performance of a contract with you, to be provided to you in machine readable format so that they can be “ported” to a replacement service provider.

You can exercise the above rights, where applicable by contacting us. We will require you to provide satisfactory proof of your identity in order to ensure that your rights are respected and protected. This is ensure that your personal data is disclosed only to you.